91jili Privacy Policy

When you register and use the 91jili platform, we collect certain personal information that is necessary to operate your account and comply with Philippine regulations. This includes your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect financial information such as your preferred payment method and transaction history, which is required to process deposits and withdrawals in Philippine pesos (PHP). During identity verification, we may request a copy of a government-issued ID, such as a Philippine passport, driver's licence, or SSS card, to confirm your eligibility to play. When you use our platform, we automatically collect technical data including your IP address, device type, browser version, and session activity logs. This technical data helps us maintain platform security, detect suspicious activity, and improve the overall experience for Filipino members.

The personal data we collect is used primarily to create and manage your 91jili account, process transactions, and deliver the gaming services you have requested. We use your contact details to send important account notifications, such as deposit confirmations, withdrawal updates, and security alerts — these communications are essential to your account and cannot be opted out of. Where you have given consent, we may also send you promotional messages about new games, bonuses, and offers available on the platform. Your data is used to carry out identity verification and anti-money laundering checks as required under applicable Philippine law and our licensing obligations. We analyse aggregated, anonymised usage data to understand how members interact with the platform so we can improve navigation, game selection, and mobile performance. We do not use your personal data to make automated decisions that produce significant legal effects without human review.

91jili does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your information only with trusted service providers who assist us in operating the platform, such as payment processors, identity verification partners, and cloud infrastructure providers — all of whom are contractually bound to handle your data securely and only for the purposes we specify. We may disclose your personal data to Philippine regulatory authorities, law enforcement agencies, or courts when required to do so by law, court order, or to protect the rights and safety of our members and the platform. In the event that 91jili undergoes a business restructuring or acquisition, your data may be transferred to the successor entity, subject to the same privacy protections described in this policy. We require all third-party partners to maintain appropriate technical and organisational security measures consistent with the standards we apply internally. We will never share your data with third parties for purposes that are incompatible with those described in this Privacy Policy.

91jili uses cookies and similar tracking technologies to keep you logged in, remember your preferences, and ensure the platform functions correctly across sessions. Essential cookies are strictly necessary for the platform to operate and cannot be disabled without affecting core functionality such as account access and transaction processing. We also use performance cookies to collect anonymised data about how pages are used, which helps us identify and fix technical issues and optimise load times on mobile devices commonly used by Filipino players. You can manage your cookie preferences through your browser settings at any time; however, disabling certain cookies may limit your ability to use some features of the platform. We do not use cookies to serve third-party advertising or to track your activity on other websites outside of the 91jili platform.

We retain your personal data for as long as your account remains active and for a period thereafter as required by Philippine law and our regulatory obligations. Transaction records and identity verification documents are typically retained for a minimum of five years following account closure to comply with anti-money laundering regulations applicable in the Philippines. After the applicable retention period has expired, your personal data is securely deleted or anonymised so that it can no longer be linked back to you. If you request account closure, we will begin the deletion process for data that is no longer required for legal or regulatory purposes within a reasonable timeframe. Anonymised and aggregated data that cannot identify you may be retained indefinitely for statistical and platform improvement purposes.

As a member based in the Philippines, you have the right to access the personal data we hold about you and to request a copy of that information in a portable format. You may request that we correct any inaccurate or incomplete personal data associated with your account at any time. You have the right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. You may also object to or restrict certain types of processing, including the use of your data for direct marketing communications. To exercise any of these rights, please contact our support team at [email protected] with your request and sufficient information to verify your identity. We will respond to all valid data rights requests within a reasonable period and in accordance with applicable Philippine data protection law.

91jili implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted using secure protocols, and sensitive information such as payment details is handled in accordance with applicable security standards. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their job functions, and all staff with data access are subject to confidentiality obligations. We conduct regular security assessments and vulnerability testing to identify and address potential risks to the platform and member data. In the unlikely event of a data breach that poses a risk to your rights, we will notify affected members and the relevant Philippine authorities in accordance with our legal obligations. We encourage you to use a strong, unique password for your 91jili account and to enable any additional security features available in your account settings.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, the updated policy will be published on this page with a revised effective date at the top. We encourage you to review this page periodically so you remain informed about how we protect your personal data. Your continued use of the 91jili platform after any changes are posted constitutes your acceptance of the revised Privacy Policy. If you disagree with any changes, you should stop using the platform and contact our support team to discuss your options.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 91jili handles your personal data, please contact our support team by email at [email protected]. We aim to respond to all privacy-related enquiries promptly and will work with you to resolve any concerns in a fair and transparent manner. For general questions about your account, deposits, or platform features, you may also visit our FAQ page where many common queries are answered. If your concern relates to responsible gaming or self-exclusion, please visit the Responsible Gaming page for dedicated guidance and support resources available to members in the Philippines.